๐Ÿ”† How well is your SaaS business equipped to keep exceeding your customers' expectations?ย 

“What keeps me up at night is providing value for the customers in a consistent way. And to accelerate that.”

This is one of the topics I talked about in this interview with Shay David, CEO of retrain.ai.

In this interview we addressed the following:

  • Shay’s vision on how to solve the global talent problem.
  • How to create a sustainable advantage.
  • Why having a shared image with your customers about the future state of the world is critical to creating momentum
  • Why it’s not about finding product-market fit – but keeping product-market fit.

The link to the full interview.

Question for you to reflect upon:

๐Ÿค” – On a scale of 1-10, how well is your SaaS business equipped to keep exceeding your customers’ expectations?

 

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