๐Ÿ”† How well is your SaaS business equipped to keep exceeding your customers’ expectations?ย 

๐Ÿ”† How well is your SaaS business equipped to keep exceeding your customers’ expectations?ย 

“What keeps me up at night is providing value for the customers in a consistent way. And to accelerate that.”

This is one of the topics I talked about in this interview with Shay David, CEO of retrain.ai.

In this interview we addressed the following:

  • Shay’s vision on how to solve the global talent problem.
  • How to create a sustainable advantage.
  • Why having a shared image with your customers about the future state of the world is critical to creating momentum
  • Why it’s not about finding product-market fit – but keeping product-market fit.

The link to the full interview.

Question for you to reflect upon:

๐Ÿค” – On a scale of 1-10, how well is your SaaS business equipped to keep exceeding your customers’ expectations?

 

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