Successful services organizations are typically led by a strong purpose – be it the elimination of poverty or inequality, the creation of safety, employability or sustainability, or simply growth and prosperity. It’s their people that stand between failure and success, not products.
I believe these same people are not served well by technology.
Too much focus is put on automating people out of a process i.e. cutting cost, rather than scenarios where the unique strengths of people are augmented with technology to create better outcomes i.e. deliver unique value.
Just think about it:
Every hour of underutilizing the power of people in the services sector is adding to the tidal wave of waste negatively impacting the lives of millions and millions of people around the world.
Since change only happens with action I’ve made it my mission to inspire new ways of value creation by creating a platform that brings together compelling showcases, and forward-thinking organizations. It’s my ambition to turn the negative vibe of robots taking over peoples’ jobs into a positive vibe by sharing compelling showcases where smart Human-Machine combinations result in unique value creation.
My drive is to start a movement that will drive three outcomes:
Success only can be achieved by utilizing the power of the crowd – together we know more. So, if you know a person or organization that’s either using, planning to use, or even developing solutions that are/will amplify the unique strengths of people with technology, simply let me know via one of the following options:
Simply share the mission on twitter: "It’s time to focus more time on amplifying the unique strengths of people with technology to change the established rules, and deliver value unimaginable before."