customer experience Archives - Value Inspiration

How AI helps call center agents be their best selves and create customers for life An interview with Skyler Place, Chief Behavioral Science Officer at Cogito Corporation in Boston

My guest on the podcast is week is Skyler Place, Chief Behavioral Science Officer at Cogito Corporation in Boston. He […]

The role of the Chief Digital Officer (CDO) has changed dramatically. No longer is it enough to pilot initiatives based […]